Communication history

Communication history

You can have the entire history of communication with the customer in one place, so no matter who and when communicated with the customer, you will see everything as soon as he opens his card!

Custom fields

If you need specific information next to basic customer information, you can add additional, non-standard fields

Email

You will see all customer related communications that took place via email.

VoIP

In the communication history, you can see who, when and for how long communicated with the customer.

Other important information

You'll also see other important customer-related information - sales, comments, and more.


Custom fields

If you want to fill in additional, specific information (such as hobbies, contract or other numbers, company birthday, etc.) in addition to the basic, permanently visible customer information, you can add additional non-standard fields. This will make it even easier to manage customer information.


Email

If you communicate frequently with customers via email, naturally you can quite often get lost between those emails. In the Spin CRM system, you will only be able to see sent and received emails related to that customer.


VoIP

Thanks to the possibility to connect Spin CRM to IP telephony, you will be able to see all the conversations that took place with the customer - who, with whom, when they talked and how long it took.


Other important information

You will also be able to see all other information related to the customer in the customer's history, i.e. past and ongoing sales, comments, customer-related activity (meetings, tasks, etc.), documents, and more.

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